Privacy Policy

Last updated: November 2026

1. Introduction

Coco Star Exports ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us through this website, including our Request a Quote form. This policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

When you submit an inquiry through our website, we collect the information you provide directly, which may include:

• Your full name and company name
• Email address and phone number
• Product interest, estimated order quantity and destination / port
• Any additional details you include in your message

We do not knowingly collect sensitive personal data, and our quote form does not process any payment information.

3. How We Use Your Information

Information submitted through our quote form is used to:

• Respond to your inquiry with pricing, product specifications and availability
• Prepare quotations, invoices and export documentation if an order proceeds
• Communicate with you about your inquiry or order by email or phone
• Improve our products, website and customer service

We do not sell or rent your personal information to third parties.

4. Data Sharing

We may share your information with trusted service providers who help us operate our business — such as our email delivery provider (for sending quote confirmations) and freight or logistics partners involved in fulfilling an order. These providers only receive the information needed to perform their service and are not permitted to use it for any other purpose.

5. Data Retention

We retain inquiry and order information for as long as necessary to respond to your request, fulfil any resulting order, and comply with our legal, accounting and export documentation obligations.

6. Your Rights

If you are located in the European Union or European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, or request deletion of your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below.

7. Cookies

Our website may use basic cookies necessary for the site to function correctly. We do not currently use cookies for advertising or cross-site tracking.

8. Contact Us

If you have any questions about this privacy policy or how your information is handled, please contact us at exports@cocostarexports.com.

This page is provided as a general template and should be reviewed by qualified legal counsel to ensure it fully reflects your business practices and complies with applicable data protection laws, including GDPR.